abc8 Responsible Gaming —
Stay Safe, Set Your Limits
abc8 believes that betting and casino games should be purely for entertainment. That is why we provide players with a range of tools and information to set their own preferences and limits.
Let Entertainment Be a Conscious Choice
Betting or playing casino games is a form of entertainment — much like watching a film or going to a cricket match. At abc8 we want every player to enjoy that entertainment, but never at the cost of their financial or mental wellbeing. That is why our platform includes a number of safety features that players can use on their own terms.
Under abc8's Terms and Conditions, only persons aged 21 or above may create an account and play on this platform. This rule is strictly enforced and age verification is completed at the point of registration. Keeping minors away from all forms of gaming activity is one of our core responsibilities.
Before you play, ask yourself a few questions: How much time and money can I afford to spend? If I lose, will it affect my day-to-day life? If you can answer those questions honestly and set limits accordingly, gaming will remain an enjoyable experience.
Under our Privacy Policy, players' personal information is kept fully secure — particularly when someone seeks help with self-exclusion or limit settings. This type of information is never shared with third parties.
Visit our FAQ section for answers to common responsible gaming questions — detailed information on limit setting, self-exclusion, and how to get help is available there.
Set Your Own Limits
abc8 provides the following tools to help players stay in control of their gaming behaviour. Contact our support team via live chat or email to activate any of these tools.
Daily or weekly deposit cap
Set a maximum amount you can deposit within a given period. Once set, lowering the limit takes effect immediately; requests to increase it take a little longer to process.
Time limit for a single session
Decide in advance how long you will play in one session. When the time is up, the system will automatically alert you and, if needed, end the session.
Temporarily close your account
If you feel you need a break, you can choose self-exclusion for as little as 7 days or for a longer period. During this time login will be completely disabled and no promotional messages will be sent.
Take a break from promotional offers
If you feel that bonuses or promotional messages are influencing your gaming behaviour, you can request to stop receiving all offers.
Close your account permanently
If you decide you no longer want to play, abc8 will permanently close your account. This decision cannot be reversed.
Reminders of time and spending
Turn on pop-up notifications at set intervals to remind you how long you have been playing and how much you have spent.
Contact our support team: Use abc8's 24/7 live chat or send an email to activate any of the tools above. Support is available in both Bengali and English. Your request will be handled in complete confidence.
Warning Signs of a Problem
Watch for the signs below to recognise when gaming is going beyond entertainment and becoming a problem. If one or more of these applies to you, it is time to seek help.
- You are spending more than your budget and placing bigger bets to try to recover losses.
- You are cutting back on work, family time, or sleep in order to play.
- You are hiding from family or friends how much time and money you are spending.
- You feel restless or irritable when you are not playing, and thoughts of gaming keep coming back.
- You are using money set aside for essential expenses, debt repayment, or savings to play.
- You have tried to stop but keep failing.
- You see winning at games as the answer to financial problems.
Gaming is never a solution
Using gaming as a way out of financial difficulty, stress, or loneliness only makes the situation worse. Talk to someone close to you or a professional counselor before things get worse.
Where to Get Help
Asking for help is not a sign of weakness — it takes courage. The abc8 support team, your family, and professional counselors are all there for you.
abc8 Live Chat
Reach abc8's live chat any time of day, seven days a week. Talk in Bengali — our team will respond right away to help with self-exclusion, limit setting, or any concern you have.
Email Support
If you prefer to put things in writing, send a detailed message to abc8's support email. You can write in Bengali or English. All communication is fully confidential.
Family and Friends
Open up to the people closest to you. Family or a trusted friend is often the first to notice a problem and can help you make the right decision.
Professional Mental Health Counselors
Mental health professionals in Bangladesh can provide specialist support for gaming-related issues. Contact the mental health department of a local hospital or reach out to a private counselor — it is a completely normal and effective step.
Volunteer Support Groups
Talking to people who have been through the same experience is often very helpful. Several volunteer organisations and support groups in Bangladesh offer this kind of assistance — contact a social services centre or a local NGO.
Advice for Family Members
A loved one's gaming problem can be difficult for the whole family. If you think someone in your family is gaming too much, keep the following in mind:
- Raise your concern calmly rather than with anger or accusations — say "I am worried" and "I love you and I want to help".
- It can take time to acknowledge there is a problem — be patient and keep talking.
- Offer to go together when seeking advice from a professional counselor.
- Avoid covering financial losses — doing so prolongs the problem.
- Look after your own mental wellbeing too — you need support as well.
The abc8 support team is ready to guide family members as well. Contact us by live chat or email — we will respond in Bengali.
You Are in Control
Playing within your limits means you are enjoying the game. The game is not controlling you.
abc8's Commitment
Age Verification
Every account is age-verified at registration. No one under the age of 21 can open an account under any circumstances.
Self-Exclusion Activated Promptly
Self-exclusion requests are acted on as soon as they are received, and no promotional communication is sent while the exclusion is active.
No Pressure
abc8 never pressures players to place larger bets or make larger deposits. All offers are entirely optional.
Clear Information
Game odds, RTP, and bonus terms are communicated clearly so that players can make informed decisions.
SSL Protection
Every transaction and piece of personal data is secured with SSL encryption, so players' data is always safe.
24/7 Bengali Support
Live chat and email support in Bengali is available at any time — for responsible gaming and any other matter.